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NHS

Substance Misuse Service

Access discreet substance misuse support through a confidential pharmacy needle and syringe exchange service.

Our pharmacy team provides respectful, professional support while working with local services to help reduce harm in the community.

Our substance misuse service provides confidential needle and syringe exchange support for patients who need safer access to sterile equipment. Evercare Pharmacy also works with local drug teams to support patients as part of their wider rehabilitation and recovery journey.
This service may be suitable for individuals who require needle and syringe exchange support or are already receiving help through local substance misuse services. Our pharmacy team will provide support in a respectful and non-judgemental environment.
A member of our pharmacy team will provide discreet support, explain how the service works, and help you access the appropriate equipment or guidance. Where needed, we can also signpost you to local drug support teams or other healthcare services.
If you have any concerns about your health, injection sites, infections, or symptoms linked to substance use, our pharmacy team can offer guidance and recommend the next appropriate step. This may include speaking with a GP, local drug team, or urgent healthcare service if further support is needed.

Frequently Asked Questions

What does the substance misuse service offer?
Depending on what is available locally, this may include supervised medication, needle and syringe exchange, harm reduction advice and signposting to specialist support.
Yes. We treat everyone with respect, and your information is kept confidential.
Some services are accessed through a referral from your local drug and alcohol service. Speak to our team and we can explain how to get started or point you to the right support.
Where available, we provide sterile equipment and safe disposal free of charge. Ask our team about the services offered at your branch.
Naloxone can reverse the effects of an opioid overdose. Ask our team whether it is available here or where you can get it locally.

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